From 100 Employees to 35: How Linentablecloth.com Saved $180,000 Annually
Internet Retailer 500 company transforms warehouse operations with CannonWMS after years of WMS failures
The Challenge
A 12-year struggle with warehouse management systems that promised everything but delivered nothing
Company Profile
- Company: Linentablecloth.com
- Industry: E-commerce Linens & Textiles
- Ranking: Internet Retailer 500
- Daily Orders: 1,500+ orders per day
- Channels: Website, Amazon, eBay
Internet Retailer 500 Linentablecloth.com faced a 12-year history of growth challenges, with finding the right warehouse management system (WMS) being their biggest obstacle. What started as a simple fulfillment operation had become a nightmare of failed software implementations, broken promises, and skyrocketing costs.
The Journey: From Failure to Success
First WMS Attempt
When daily orders exceeded 50, Linentablecloth implemented their first "Stone Age" WMS. Limited success, but the company quickly outgrew its capabilities. The search for a better solution began.
Years of Broken Promises
Years of uncertainty trying different WMS software. Vendor promises were plentiful, but the promises always proved empty and undelivered. Each system failed to meet basic requirements, forcing constant switching and adaptation.
The Disaster
Linentablecloth paid tens of thousands of dollars to implement a new "glitzy" WMS, plus thousands more monthly in service fees. The software proved disastrous:
- Employee count doubled, then tripled to over 100 employees
- Orders were delayed and inaccurate
- Costs spiraled out of control
- Customer satisfaction plummeted
Back to Basics
In desperation, Linentablecloth scrapped the expensive WMS and reverted to a simple paper picking system with inventory tracked by Google Docs. Surprisingly, this rudimentary system worked better than the expensive software.
Taking Control
Owner Ron Berrett decided to take matters into his own hands. Partnering with business and software friends, they began building a real WMS that would actually deliver on its promises - a system that worked without a million-dollar price tag.
CannonWMS is Born
After a year of careful planning, coding, testing, and retesting, CannonWMS was launched. Built by warehouse operators for warehouse operators, it finally delivered what other systems had promised.
Dramatic Results with CannonWMS
(100 → 35 employees)
(Up from 50)
Key Improvements
- Automatic order allocation and routing
- Real-time inventory updates across all channels
- "Supermarket Checkout" order verification
- Multi-channel integration (Website, Amazon, eBay)
- Leaner, happier workforce
- Dramatically reduced operational costs
- Increased revenue through efficiency
- Seamless scalability for future growth
CannonWMS Features That Made the Difference
Advanced Reporting
- Product Velocity: Track how fast each product moves per day/week/month for better inventory management
- Worker Productivity: Identify top performers and optimize staffing
- Warehouse Productivity: Monitor daily order and case shipments
- HR Tools: Track attendance, punctuality, and performance metrics
Smart Warehouse Management
- Flexible Storage Options: From bins and shelving to pallet racking and mezzanines
- Optimized Layout Planning: Place fastest-moving products closest to shipping areas
- Multiple Picking Methods: Pick by order, wave picking, zone picking, and more
- Real-time Inventory Tracking: Always know what you have and where it is
Seamless Integration
- Multi-Channel Support: Website, Amazon, eBay, and more
- Automatic Order Routing: Orders flow to the right fulfillment center
- Real-time Updates: Inventory syncs across all sales channels instantly
- Barcode Scanning: Eliminate picking errors with mobile scanning
Ready to Transform Your Warehouse Like Linentablecloth.com?
Join hundreds of businesses saving thousands annually with CannonWMS's proven warehouse management system.